Terms of service

3. TERMS OF SERVICE

Last updated: April 2026

Please read these Terms of Service carefully before using truerosa.com or purchasing any products. By accessing our website or placing an order, you agree to be bound by these terms.


1. About TrueRosa

truerosa.com is operated by TrueRosa. Throughout these Terms, "TrueRosa," "we," "us," and "our" refer to TrueRosa. "You" refers to the user or customer.


2. Eligibility

By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Our products are intended for adults only.


3. Products and Descriptions

We make every effort to display our products accurately, including images, descriptions, and ingredient information. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Colors and packaging may vary slightly from images shown.

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Statements on this website have not been evaluated by the Food and Drug Administration (FDA). Consult your healthcare provider before starting any new supplement, particularly if you are pregnant, nursing, taking medication, or have a medical condition.


4. Pricing and Payment

All prices are listed in US dollars unless otherwise stated. We reserve the right to change prices at any time. Payment is due at the time of purchase. We accept major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely.


5. Orders

By placing an order, you make an offer to purchase the selected products at the listed price. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or unavailability of stock. If we cancel your order, we will issue a full refund.


6. Subscriptions

TrueRosa offers a subscribe-and-save option for recurring deliveries. By subscribing, you authorise us to charge your payment method on a recurring basis at the selected frequency (30, 60, or 90 days) until you cancel.

You may pause, modify, or cancel your subscription at any time through your account portal or by contacting us through the "Contact Us" section on the website. Cancellations must be made at least 24 hours before your next scheduled billing date to avoid that charge. We do not charge cancellation fees.

See our Purchase Options Cancellation Policy for full details.


7. Intellectual Property

All content on truerosa.com — including text, graphics, logos, images, product names, and the TrueRosa™ trademark — is the property of TrueRosa and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.


8. Prohibited Uses

You agree not to use our website or services to:

  • Violate any applicable law or regulation
  • Submit false or fraudulent orders
  • Interfere with the security or operation of the site
  • Scrape, copy, or redistribute our content without permission
  • Use our brand or trademarks without authorisation

9. Limitation of Liability

To the fullest extent permitted by law, TrueRosa shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability in any matter shall not exceed the amount you paid for the relevant order.


10. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses.


11. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in accordance with applicable US law.


12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.