Contact information

5. CONTACT INFORMATION

We're Here to Help

Whether you have a question about your order, your subscription, our ingredients, or anything else — our team is ready to help.


Order Support For questions about your order status, tracking, or delivery, please include your order number in your message and we'll get back to you as quickly as possible. You can contact us at the "Contact Us" section


Subscription Management To pause, modify, or cancel your subscription, you can:

  • Log in to your account at truerosa.com/account
  • Or contact us with your request

Returns and Refunds To initiate a refund under our 90-Day Promise, contact us with your order number. No return required.


Business and Press Enquiries For wholesale, partnership, or media enquiries, please contact us with the subject line "Business Enquiry" or "Press Enquiry."