Refund policy

1. RETURNS AND REFUND POLICY

The TrueRosa Promise: 90 Days, No Questions Asked

We built TrueRosa to work. We stand behind it completely. If you don't feel a shift — in your energy, your cravings, your sleep, or your body — within 90 days, we'll refund every cent. Return even empty bottles.

We don't want your money if we didn't earn it.

How to Request a Refund

  1. Reach out to us through the "Contact Us" section on the website within 90 days of your purchase date
  2. Include your order number and a brief note on your experience
  3. We'll process your refund within 3–5 business days of receiving your request

No lengthy forms. No phone calls. No runaround.

Refund Eligibility

  • Refunds are available within 90 days of the original purchase date
  • Applies to first-time purchases of TrueRosa Hormone Harmony (one order per customer)
  • You do not need to return the product — empty bottles are accepted
  • Subscription orders: you may request a refund on your most recent charge if within the 90-day window from your first order date

Exchanges

We do not offer product exchanges at this time. If you received a damaged or incorrect item, please contact us and we will make it right immediately.

Damaged or Missing Orders

If your order arrives damaged or does not arrive within the expected timeframe, contact us with your order number and we will send a replacement or issue a full refund at no cost to you.